Privacy Policy


This website is the property of Pearl Kupe. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy policy our position regarding certain privacy matters.

This privacy policy covers all data that is shared with us by a visitor to this website whether via directly or indirectly via email or other communication channels.

Our Privacy Policy provides an explanation as to what happens to any personal data that you share with us or that we collect from you either directly or indirectly.

1. Information That We Collect
In operating our website we may collect and process the following data about you:
1.1 Details of your visits to our website and the resources that you access, including but not limited to traffic data, location data, weblog statistics and other communication data.
1.2 Information that you yourself provide to us by filling in forms on our website, such as when you register to receive information, a newsletter etc. or make a purchase on our website and complete the required order form.
1.3 Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.
1.4 Information provided to us when you communicate with us for any reason whether it be by email or on the website.

2. Use of Cookies
On occasion, we may gather information about the computer that you are using for our services and to provide statistical information regarding the use of our website to our suppliers.
Such information will not identify you personally as it is merely statistical data about our website visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is simply utilised by us to analyse how visitors to interact with the website so that we can continue to develop this website and make it an even better experience for our visitors.

We may gather information about your general internet use from time to time by using a cookie file that is downloaded to the computer that you are using. Where used, these cookies are downloaded to the computer that you are using automatically. This cookie file is stored on the hard drive of the computer that you are using as cookies contain information that is transferred to the computer’s hard drive. They also help us to further improve our website and the service that we provide to you and do not provide any personal information.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website and we cannot be held responsible for any lack of functionality as a result of activating this option.

3. Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for any or all of the following purposes:
3.1 To provide you with information that you have requested from us, relating to our products and/or services and also to provide information on other similar or relevant products which we feel may be of interest to you, where you have consented to receive such information from us.
3.2 To meet our contractual commitments and obligations to you.
3.3 To notify you about any important and/or relevant changes to our website, such as improvements or service/product changes that may affect our service or your browsing experience.
3.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you as such goods and services may be of a particular interest to you.
3.5 Further, we may use your data to provide our suppliers with aggregate statistical information about our website visitors.

4. Storing Your Personal Data
4.1 We may transfer data that we collect from you from time to time to locations outside of South Africa for processing and storage. Also, it may be processed by staff operating outside of South Africa who work for us. For example, such staff may be engaged or involved in the processing and finalising of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you implicitly agree to the aforementioned potential transfer, storage and/or processing. We undertake to take all reasonable steps to ensure that your data is treated as private and is utilised securely and responsibly and in agreement with this Privacy Policy.
4.2 Data that is provided to us is stored on our secure servers. Private details relating to any transactions entered into on our site will be encrypted to ensure its safety.
4.3 The transmission of information via the internet is not completely secure and therefore we cannot unfortunately guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential. We cannot be held liable for any loss or damages suffered as a result of your providing us with personal and/or financial information where every effort has been made by us to protect such information to the best of our ability.

5. Disclosing Your Information
5.1 We may disclose your personal information to third parties:
5.1.1 Where we sell any or all of our business and/or our assets to a third party.
5.1.2 Where we are legally required to disclose your information.
5.1.3 To assist fraud protection and minimise credit risk.
5.1.4 In any other circumstance where we are obligated by law to do so.

6. Third Party Links
You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies or lack thereof whatsoever as we have no control over them.

7. Contacting Us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at [email protected]