Delivery Policy

Thank you for visiting and shopping at Pearl Kupe. Following are the terms and conditions that constitute our Delivery Policy.

Delivery processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, Deliveries may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in Delivery of your order, we will contact you via email or telephone.

Update this section if your processing time exceeds 2-3 business days.

Delivery rates & delivery estimates

Delivery charges for your order will be calculated and displayed at checkout.

Deliver to

Pearl Kupe delivers to addresses within Southern Africa, excluding Mozambique.

Delivery confirmation & Order tracking

You will receive a Delivery Confirmation email once your order has delivered containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Pearl Kupe is not liable for any products damaged or lost during Delivery. If you received your order damaged, please contact the Delivery carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.